ZocDoc check-in allows patients to skip waiting room clipboard

NEW YORK--ZocDoc has introduced a new produce called ZocDoc Check-In.

Complementing ZocDoc’s existing service, which helps patients find nearby doctors and book appointments online, ZocDoc Check-In allows patients to fill out medical forms online--at their convenience--prior to a visit.

ZocDoc securely saves this information and will prefill forms when a patient books with a participating ZocDoc physician in the future. The patient needs to verify the information on future forms, fill out any new specialty fields, and check-in online again with the click of a button.

ZocDoc Check-In is free for patients, and comes at no additional cost to medical providers using ZocDoc’s service. Some 10% of ZocDoc patients will have access to the ZocDoc Check-In experience, with more medical practices expected to adopt the ZocDoc Check-In feature.

In early testing, doctors and office staff praised the improved accuracy, efficiency, legibility, and streamlined workflow that ZocDoc Check-In provides. The opportunity to fill out paperwork in advance has been the No. 1 most requested feature to date by patients using ZocDoc, and early testing with patients has also been positive.

“We hope that ZocDoc Check-In marks the end of the clipboard and further empowers patients to get the care they need," said ZocDoc founder and CEO Cyrus Massoumi.

“Improving patients’ experience and offering more convenient ways to see a doctor are just a few of the ways we will strive to transform healthcare in the coming months and years.”

ZocDoc Check-In provides the following benefits to patients and doctors:

· Convenience – Patients can fill out the forms online, in advance, and on their time. Doctors receive the forms ahead of the patient’s visit, allowing them to speed up in-office workflow.
· Accuracy – Patients can take their time filling out paperwork, leading to increased accuracy. Digital formats encourage more complete information and are more legible for office staff.
· Speed – In booking future appointments with ZocDoc doctors, patients will see pre-populated Check-In forms, saving time, and preventing duplicative efforts. Patients also no longer need to arrive at an appointment early to allow extra time for waiting room paperwork.

To use ZocDoc Check-In, patients first book an appointment with a participating ZocDoc provider. When prompted to check-in online, they enter the information that the practice requires. This can include insurance information, medical history, reason for visit, and more.

Once a patient has checked in online, the practice can choose to print that patient’s intake forms prior to the visit or display them digitally, depending on the office’s preferred workflow.

For more information, go to http://www.zocdoc.com.

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