It may seem impossible to provide front office training without sending your staff to meetings, losing valuable production time, or closing down for a day—but it's not. Front Office Rocks, a subscription-based service, offers dental office staff training in bite-sized videos. Watch the video below to learn why Dr. Austin likes it and see the Front Office Rocks video about how to deal with late patients.
Joshua Austin, DDS, FAGD, is an editorial director for Pearls for Your Practice: The Product Navigator, an e-newsletter from DentistryIQ and Dental Economics. He also writes the Pearls for Your Practice column in Dental Economics. After graduating from the University of Texas Health Science Center Dental School, Dr. Austin associated for several years. In October 2009, he opened a solo general practice in a suburban area of San Antonio, Texas. Dr. Austin is involved in all levels of organized dentistry and can be reached at [email protected].For the most current dental headlines, click here.
