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Handling angry patients in the dental office

Most dental offices have had to handle angry patients. Some of these situations can get out of control, but they don't need to. This team member sh...

Maximize dental exam insurance reimbursements

There is often confusion about when and what code to report to insurance companies for a patient’s examination visit. This easy-to-follow list shou...

Handling angry patients in the dental office

Most dental offices have had to handle angry patients. Some of these situations can get out of control, but they don't need to. This team member sh...

How to meet the challenges of dental assisting, including the unexpected ones

Dental assistants don't always know what's coming at them when they enter the career. There may be physical pain, push back from coworkers, and eve...

Why the death of Windows XP should lead to "cloudy" thoughts

The age of cloud computing for dental practices has arrived with the death of Windows XP.

Dental assistants share their experiences assisting with microscope-enhanced dentistry

Three dental assistants in Miami, Florida, are thrilled to be assisting their dentist with microscope-enhanced dentistry, and they feel ready to he...

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You Know the Drill . . .Tips by Brittany Young

        Brittany Young is the practice manager at Weissburg Endodontics in Laurel, Maryland. She started as a dental assistant but quickly learned that she loves office management. Brittany is committed to changing the public’s perception that visiting a dentist is optional, and that every dental office is the same. She believes that when practices find their niche and “brand” themselves, they will succeed in building a solid business, not just a practice. Making her dental practice run as efficiently as possible is something Brittany enjoys, and on workdays she spends time strolling around the office to ensure everyone is staying on task, and having fun! She is a member of the American Association of Dental Office Managers, and is currently pursuing an associate degree in business management. In her free time Brittany loves to travel and spend time outdoors with her family.

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Dental Assisting Digest: The premier newsletter for dental assistants. DAD speaks directly to these integral members of the dental team. By addressing the needs that set these professionals apart, DAD helps guide dental assistants to happiness and success in their careers and their lives.

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