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Reducing the cost of cancellations in your dental practice

Jul 24, 2015 Fortunately, there are a number of tested practices and new technologies...

Excellent patient hospitality will help your dental practice shine

Jul 23, 2015 It may be hard for patients to distinguish dental practices. That's wher...

Tuesday Tip from Pride Institute: Facebook for dentists; what’s the point?

Jul 21, 2015 All dentists have heard about the value of social media for their practi...

Lines patients use when they ‘break up’ with the dental practice

Jul 9, 2015 Dental pros? Are you hearing any of these lines in your dental practice?...

Communicating trust – the key to dental case acceptance

Jul 9, 2015 In today's competitive dental environment, no longer do dentists tell pa...

The dental patient hand off – don’t drop the ball

Jun 8, 2015 Dental patients pay more attention to the way they are treated by the st...

Thursday Troubleshooter: Dealing with very difficult patients

Jun 4, 2015 Every dental practice has the patients team members dread to see on the ...

The power of dental patient testimonials, and how to film them with your smartphone

Jun 3, 2015 Patient testimonial videos can be a powerful presence on your dental pra...

Tuesday Tip from Pride Institute: Phone skills in your dental practice – would you make an appointment?

May 19, 2015 Make sure that those who answer the phone in your dental practice are ab...

Tuesday Tip from Pride Institute: How to avoid difficult conversations

May 12, 2015 There are many dynamics that contribute to difficult conversations. Unde...

Dentrix Mastery Part 4: Establishing a collections process

May 8, 2015 The fourth key performance indicator is accounts receivable. Your dental...

How to overcome the hang-ups of patient surveys: Part 2

May 5, 2015 Patient surveys can help you better meet patients' needs. Don't be afrai...

:Dentalplans offers its first telehealth plan

May 4, 2015

:DP HealthNow plan offers 24/7/365 access to medical care

6 reasons dental patients say ‘no’ to treatment, and how you can change that

Apr 30, 2015 There are many reasons denbtal patients may say no to recommended treatm...

Thursday Troubleshooter: Dental patient names on radiographs and HIPAA violations

Apr 30, 2015 HIPAA in the dental office is a complex issue, no getting around it. Thi...

'Mobilegeddon' for dental websites is April 21: Are you ready?

Apr 20, 2015 Tomorrow is the day that Google reorganizes its search engines according...

Small things that make a big difference in your dental practice

Apr 17, 2015 It doesn't have to be a massive makeover for your dental patients to be ...

Thursday Troubleshooter: Rampant staff cell phone use, including dentist, concerns staff member

Apr 16, 2015 This dental staff member politely puts her cell phone away during the wo...

:DentalPlans SmileIndex survey shows that the Affordable Care Act needs a dental checkup

Apr 15, 2015

ACA does little to address oral crisis in American health

PatientActivator Now Features ReputationMonitor

Apr 15, 2015 PatientActivator has announced that it is now including ReputationMonito...

Survey reveals Americans view dental care as 'nice to have'; Would repair their cars over their teeth

Apr 15, 2015 Dentists still have work to do to get through to their fellow Americans....

Patient financing now available to AACD members through SimplePay

Apr 8, 2015 The American Academy of Cosmetic Dentistry (AACD) has partnered with Sim...

Tuesday Tip from Pride Institute: Third time's a charm, so the research shows

Apr 7, 2015 Patients really do try to listen to your case presentation, but research...

Is your dental practice losing money? Find out why in this infographic

Apr 6, 2015

Tuesday Tip from Pride Institute: What to say to patients who try to cancel

Mar 31, 2015 In order to reduce cancallations and no-shows, here is some helpful dial...

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The 2015 Dental Economics/Levin Group Annual Practice Survey is here

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Pride Institute

Dr. Lou Shuman, DMD, CAGS, and President of the Pride Institute, is a noted expert in operational practice management and emerging technologies. He speaks frequently on these topics, with an emphasis on Internet strategy and digital marketing methods for dental practices. Information about his presentations is available in Dr. Shuman's Speaker Profile. Many of his previous presentations can be found on Dr. Shuman's YouTube Channel.