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All Patient Relations Articles

How to reactivate inactive dental patients

Feb 23, 2015 Reactivating patients can be just as lucrative for your practice as find...

Stay productive with these dental appointment scheduling tips

Feb 18, 2015 There are different types of patients, and the most annoying are the one...

Survey shows 75% of parents miss key health milestone of taking children to dentist by age one

Feb 13, 2015 Survey highlights patients’ attitudes toward dentistry and concerns abou...

Thursday Troubleshooter: How to get team to help sole front office person with busy phones?

Feb 12, 2015 This frustrated front office manager would like help from the team when ...

Thursday Troubleshooter: To have a sign-in sheet, or not to have a sign-in sheet?

Feb 5, 2015 There are many benefits to greeting patients personally, but there are t...

How to overcome the hang-ups of patient surveys

Feb 4, 2015 Dentists should not avoid patient surveys. These are useful tools that c...

Survey says … how dental patients prefer to be contacted

Feb 2, 2015 Software Advice strives to help dentists by surveying patients about wha...

How do you get your message heard in a case presentation? With ‘sticky’ content

Jan 28, 2015 There is a lot of noise and information out there. How do make sure your...

Smile Drive campaign targets pediatric products during February

Jan 28, 2015 Throughout February during National Children’s Dental Health Month, Amer...

Tuesday Tip from Pride Institute: Saying “yes” when the answer is “no”

Jan 27, 2015 Do not automatically assume patients will not visit your office if you d...

12 gifts dentists can give patients on their first visit

Jan 23, 2015 You want to encourage patients to return to your office, and free items ...

Thursday Troubleshooter: What to do about perpetually late dentist?

Jan 22, 2015 This team has had it with their boss who is always late. They barely get...

Tuesday Tip with Pride Institute: Rethinking the confirmation call

Jan 20, 2015 Does your dental office appear desperate when placing appointment remind...

Tuesday Tip from Pride Institute: How to encourage seniors to receive dental treatment

Jan 13, 2015 Dental teams should not make presumptions about whether or not senior ci...

8 ways dentists can use their time more efficiently

Jan 9, 2015 There are several steps dentists can take to make their practices run mo...
moneyball

How to annihilate the “Big Box Dental Shops" in your market

Jan 2, 2015 Many small dental practices worry about their survival as "Big Box&...

5 strategies dentists should use to retain patients

Dec 4, 2014 Unless you're the only dentist in town, you'll have plenty of competitio...

Communication as a part of the healing process

Dec 2, 2014 Communication is key to successful patient relationships and treatment a...

Tuesday Tip from Pride Institute: Are you accidentally giving a middle finger salute to your patients?

Dec 2, 2014 Patients expect and deserve outstanding customer service. Here are some ...

Online dentist review use is climbing: Are you ready?

Nov 20, 2014 The number of people using online physician reviews continues to grow. H...

5 reasons I went digital and got dental practice management software 30 years ago

Nov 18, 2014 It's easy to take dental practice management software for granted these ...

Tuesday Tip from Pride Institute: STEP up to resolve conflict in your dental practice

Nov 11, 2014 It takes a certain mindset to resolve conflict – one willing to compromi...

'Tis the season ... to draw dental patients in with holiday e-newsletters

Nov 4, 2014 A good way to keep patients and draw in new patients is to use the holid...

A dentist's work is never done

Oct 31, 2014 It doesn't take much time to personally call patients. It will make them...

What's keeping patients away from your practice? Sometimes it's fear. How can you change that?

Oct 29, 2014 Cigna Health and Life Insurance Company released the results of a study ...

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Thousands of dentists and specialists took part in the dental profession's most important annual checkup: The Dental Economics/Levin Group Annual Research Report.

Every year, Dental Economics partners with Levin Group to survey thousands of dentists and publish a comprehensive report on the state of the profession. This information enables dentists and other dental professionals to see where they stand among their peers and identify the trends that are reshaping the future of dentistry.

Look for the November issue of Dental Economics for this year's survey and report. You can see previous years' results here.

Pride Institute

Dr. Lou Shuman, DMD, CAGS, and President of the Pride Institute, is a noted expert in operational practice management and emerging technologies. He speaks frequently on these topics, with an emphasis on Internet strategy and digital marketing methods for dental practices. Information about his presentations is available in Dr. Shuman's Speaker Profile. Many of his previous presentations can be found on Dr. Shuman's YouTube Channel.