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Tuesday Tip from Pride Institute: Good bosses must face confrontation in their dental practices

Jul 28, 2015 Not many people like confrontation, including bosses. But dental practic...

Human Resources questions for dentists: Sick pay vs. regular pay; An attendance problem

Jul 23, 2015 Dentists have many questions when it comes to running their dental pract...

Thursday Troubleshooter: RDH cannot budge dental office about offering benefits

Jul 23, 2015 This hygienist is frustrated. Not only can she not convince her dentist ...

Proper recruiting procedures can help dental practices find perfect team members

Jul 22, 2015 Dental offices need to take some preparatory steps in order to bring in ...

Want to build a strong dental team? Try using manager AND peer appreciation

Jul 16, 2015 Dental manager-bosses cannot be expected to take care of all the appreci...

Dentists beware! Are team members more loyal to patients’ wallets than practice’s bottom line?

Jul 15, 2015 Dentists need to beware of financial coordinators who are more concerned...

How strong is your employee cell phone policy in your dental practice?

Jul 8, 2015 Smartphones have made it difficult for dentists/bosses to curb their use...

Wise-up Wednesday from Zane Benefits: How to face these top 3 business challenges head on

Jul 8, 2015 Small dental practices face unique business challenges. The top three HR...

Tuesday Tip from Pride Institute: Dental employees ask, What’s in it for me, a salary increase?

Jul 7, 2015 Dental team members may not realize that their true compensation include...

Tuesday Tip from Pride Institute: Motivation myths, and how to change them in your dental practice

Jun 30, 2015 Dental employers, like many other employers, believe that certain things...

Thursday Troubleshooter: Handling two-faced coworkers in the dental practice

Jun 25, 2015 This dental office employee is finding it very challenging to work with ...

Human Resources questions for dentists: Shift changes; unemployment pay when office is closed

Jun 19, 2015 Dentists must deal with many staff issues. Sometimes the questions that ...

The two sides of dental staff compensation: Staff vs. Doctor

Jun 15, 2015 There are two sides to every story, and in this case, two sides to every...

How to avoid these 6 common hiring mistakes in your dental practice

Jun 11, 2015 Everyone wants to hire the ideal people to join their dental team, but m...

A plea to fire that awful dental office employee!

Jun 10, 2015 There's no reason for dental patients to have to put up with rude staff....

Wise-up Wednesday from Zane Benefits: 5 easy employee retention ideas to start now

Jun 10, 2015 Losing great employees hurts morale and revenue. Learn five easy employe...

Is your dental team getting carried away with workplace drama?

Jun 8, 2015 Workplace drama can lead to a toxic environment. The drama queens and ki...

Hiring strategies for your dental practice

Jun 4, 2015 Everyone wants to find the right people to join the team of their dental...

Improving dental team morale through authentic appreciation

Jun 3, 2015 Showing appreciation to the dental team can keep them happy and motivate...

How to find the head, heart, and hands of your dental team

May 26, 2015 Finding the head, heart, and hands of the dental team members will mean ...

Human Resources questions for dentists: After hours harassment, warning staff of layoffs

May 21, 2015 Dentists need to know their legal responsibilities when it comes to huma...

Train new team members well to ensure success in your dental practice

May 18, 2015 Taking the time to properly train new team members will lead to a harmon...

Thursday Troubleshooter: How to handle incompetent dentist, who happens to be brother-in-law?

May 14, 2015 This dental office staff member is married to one of the dentists. The o...

Don’t become a victim just because you work in a toxic workplace; help to better your dental office

May 13, 2015 So you work in a toxic work enviroment? You are not alone. Many of your ...

Wise-up Wednesday from Zane Benefits: Recruiting in an online era — 4 tips for dental practices

May 13, 2015 Recruiting in an online era can present challenges. Here are some tTips ...

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Pride Institute

Dr. Lou Shuman, DMD, CAGS, and President of the Pride Institute, is a noted expert in operational practice management and emerging technologies. He speaks frequently on these topics, with an emphasis on Internet strategy and digital marketing methods for dental practices. Information about his presentations is available in Dr. Shuman's Speaker Profile. Many of his previous presentations can be found on Dr. Shuman's YouTube Channel.