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What’s plaguing the dental industry? High costs of personnel

Aug 27, 2015 If dentists choose the right dental team members to begin with, they won...

Thursday Troubleshooter: Dental assistant's entitlement issues have gotten way out of hand

Aug 27, 2015 This dental office manager feels the part-time dental assistant is treat...

Wise-up Wednesday: 10 HR data points all dentists should track

Aug 26, 2015 HR metrics will help dental practices uncover strengths and weaknesses w...

Vacation time: Can you dictate when dental employees use PTO?

Aug 21, 2015 Can you require that your dental employees use their PTO when the practi...

What NOT to do as boss of a dental practice

Aug 18, 2015 Does your boss of your dental practice want to be BFFs with the staff? D...

What women want … from their dental employer

Aug 14, 2015 It's not as difficult to please women employees as many dentist bosses m...

Thursday Troubleshooter: How to get dental team member off the #%#@ phone!

Aug 13, 2015 This dental team member is concerned that her coworker is spending so mu...

Appreciating your dental staff makes business sense

Aug 7, 2015 Appreciation for dental team members is very important, but not everyone...

How to invest with trustworthy CEOs

Aug 7, 2015 Georgia was a successful artist. She had never taken a business course i...

SomnoMed's approach to dental sleep marketing: Giving your best content away

Aug 7, 2015 Between seeing patients and juggling office responsibilities, dentists a...

Thursday Troubleshooter: How to approach dental team member sporting dreadlocks

Aug 6, 2015 This dental office manager is not impressed with he coworkers new hairst...

Tuesday Tip from Pride Institute: What is coaching in the dental profession?

Aug 4, 2015 Team members can be a different levels of readiness to receive coaching ...

The Dawson Academy will host CE course on total patient wellness in the dental practice

Aug 3, 2015 This course is designed to educate dental team members on bridging the o...

Tuesday Tip from Pride Institute: Good bosses must face confrontation in their dental practices

Jul 28, 2015 Not many people like confrontation, including bosses. But dental practic...

Human Resources questions for dentists: Sick pay vs. regular pay; An attendance problem

Jul 23, 2015 Dentists have many questions when it comes to running their dental pract...

Thursday Troubleshooter: RDH cannot budge dental office about offering benefits

Jul 23, 2015 This hygienist is frustrated. Not only can she not convince her dentist ...

Proper recruiting procedures can help dental practices find perfect team members

Jul 22, 2015 Dental offices need to take some preparatory steps in order to bring in ...

Want to build a strong dental team? Try using manager AND peer appreciation

Jul 16, 2015 Dental manager-bosses cannot be expected to take care of all the appreci...

Dentists beware! Are team members more loyal to patients’ wallets than practice’s bottom line?

Jul 15, 2015 Dentists need to beware of financial coordinators who are more concerned...

How strong is your employee cell phone policy in your dental practice?

Jul 8, 2015 Smartphones have made it difficult for dentists/bosses to curb their use...

Wise-up Wednesday from Zane Benefits: How to face these top 3 business challenges head on

Jul 8, 2015 Small dental practices face unique business challenges. The top three HR...

Tuesday Tip from Pride Institute: Dental employees ask, What’s in it for me, a salary increase?

Jul 7, 2015 Dental team members may not realize that their true compensation include...

Tuesday Tip from Pride Institute: Motivation myths, and how to change them in your dental practice

Jun 30, 2015 Dental employers, like many other employers, believe that certain things...

Thursday Troubleshooter: Handling two-faced coworkers in the dental practice

Jun 25, 2015 This dental office employee is finding it very challenging to work with ...

Human Resources questions for dentists: Shift changes; unemployment pay when office is closed

Jun 19, 2015 Dentists must deal with many staff issues. Sometimes the questions that ...

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2015 Dental Economics / Levin Group Annual Practice Survey

Thank you for making your voices heard! This year, thousands of dentists took part in the dental profession's most important annual checkup. Look for this year's report in the November issue of DE. You can see previous years' results here.

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Pride Institute

Dr. Lou Shuman, DMD, CAGS, and President of the Pride Institute, is a noted expert in operational practice management and emerging technologies. He speaks frequently on these topics, with an emphasis on Internet strategy and digital marketing methods for dental practices. Information about his presentations is available in Dr. Shuman's Speaker Profile. Many of his previous presentations can be found on Dr. Shuman's YouTube Channel.