Cheers to the weekend, everyone!

“We don’t need an office manager. Everyone just does their job.” That approach to running an office sounds great in theory, and in some dental practices it may even work for a while, but what happens as the practice grows, new personalities enter the mix, and someone ultimately needs to be accountable?

DentistryIQ Editor-in-Chief Andrew Johnston sits down with dental leadership expert Teresa Duncan to talk about hierarchy in the dental office, why the traditional office manager role is evolving, and what successful practice leadership looks like today.