Content Dam Diq Online Articles 2018 01 Tartar 1

Troubleshooter: Extremely heavy tartar coding

April 13, 2021
This extreme case of tartar buildup may call for a different code than normal. What does a coding expert advise offices to do?

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QUESTION: Is there any CDT code that would apply for removing heavy tartar buildup prior to extractions, while knowing the teeth are to be extracted? I don't have a picture of my specific case, but I found one online that’s close. This photo is not an exaggeration of what I’m talking about.

ANSWER FROM PATTI DIGANGI, coauthor of the “DentalCodeology" series of books:

Yikes! I have to say, that’s pretty bad.

I’m sure many readers are thinking, “This is the D4355 full mouth and gross scale code.” However, that thinking is incorrect from a coding and periodontal science perspective. The D4355 updated in CDT 2018 brings greater clarity to when and how the code can be used.

Suggested changes to specific codes are brought before the Code Maintenance Committee (CMC) several times before changes are made. This was the case for D4355.

A couple of years ago, the CMC spent a great deal of time discussing the D4355 name and definition. The submission presented asked for the word preliminary to replace the word gross. The gross/fine theory of periodontal care has not been accurate for many years.

The evolution periodontal theory is shown in Table 1.

Unfortunately, the CDT procedure code names and descriptions, as well as the thinking and understanding, can get stuck in a 1965-1975 periodontal philosophy of care. Though there was another long discussion,the CMC ultimately decided that changing this code would only confuse it more.

The good news is that the CMC has guidelines for resubmission of a request. For greater clarity, in CDT 2018, the D4355 nomenclature/name and description have been revised to read: D4355 full mouth debridement to enable a comprehensive oral evaluation and diagnosis on a subsequent visit.Full mouth debridement involves the preliminary removal of plaque and calculus that interferes with the ability of the dentist to perform a comprehensive oral evaluation. It is not to be completed on the same day as D0150, D0160, or D0180.

If the dentist just looked and determined only on a preliminary basis that the teeth would probably need to be extracted and no evaluation was completed, then D4355 would be the correct code.

It appears from your question that a diagnosis and treatment plan had already been made, meaning an evaluation had already been completed. The changes in the D4355 clearly show that D4355 cannot be used.

Yet, there is always a code. In every one of the 12 sections in CDT, there is a D_999, unspecified procedure, by report code. This means a narrative must be submitted.

A clear, concise narrative should: describe clinical condition of the oral cavity; give specific reasons why the procedure was needed or why extra time or material was needed; be short and concise enough to fit in Box 35 on the ADA claim form (think Twitter style); and include photos.

Photos are the best documentation for everyone—patient, practitioner, and benefit carrier. This is obvious with this case. There is no question that the photo clearly supports why the procedure was needed.

Note: This information is from CDT 2018 Shift Metrics Driven by Patti DiGangi.

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Don't be shy! If YOU have a tough issue in your dental office that you would like addressed, send it to [email protected] for the experts to answer. Remember, you'll be helping others who share the same issue. Responses will come from various dental consultants, as well as other experts in the areas of human resources, coding, front office management, and more. These folks will assist dental professionals with their various issues on DentistryIQ because they're very familiar with the tough challenges day-to-day practice can bring.

Originally posted in 2018 and updated regularly

About the Author

Team Troubleshooter

This weekly column on DentistryIQ features questions from everyday people who work in dental practices, who have issues they would like addressed by the experts. Those who regularly take the time to answer questions include Rebecca Boartfield, Patti DiGangi, Dr. Chris Salierno, Laura Hatch, Karen Daw, Jill Townsend, Lisa Marie Spradley, Shelley Renee, Judy Kay Mausolf, Robin Morrison, Paul Edwards ... and the list is growing.

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