Dalia Lai, BS, RDH, is a licensed dental hygienist with 5-plus years of experience as an oral health-care provider and educator with GlaxoSmithKline. She serves as the IT council chairperson for the California Dental Hygienists' Association, as well as on the public relations and marketing counsel. She is founder of Fresh Takes, a continuing education company. For more information, email her at [email protected] or visit freshtakesed.com.