Patient Activator tool for group practices

Patient Activator introduced a Group Practice Dashboard on April 28 that enables dental group practice managers to access electronic patient communications for multiple offices from a single computer screen.

The new Group Practice Dashboard allows Patient Activator customers with multiple offices to log onto one administrative account and see complete patient communication reporting for all their locations. This new feature improves group practice operating efficiency and individual office performance by aggregating appointment confirmations, recare deliveries and patient survey data in one place.

Patient Activator helps dentists increase customer loyalty and eliminate scheduling gaps by automatically sending patients personalized text and e-mail appointment reminders, recare notices, birthday greetings, e-newsletters, and surveys. It features a “live call” appointment reminder option that automatically contacts patients with a personalized message from the office.

In addition to streamlining patient communications, Patient Activator also enables dental practices to expand their Web and social media presence as well as manage their online reputation.

“Our Group Practice Dashboard is the new industry standard for flexibility and user-friendliness,” said Jeanne Anderson, vice president of product management at Patient Activator. “Group practice managers can now see at a glance how all of their offices are performing. More importantly, they get the comprehensive overview of data it takes to make the critical decisions that improve productivity.”

“The new dashboard is a powerful tool for group practices,” said Gregg Coccari, chief executive officer of 1-800-DENTIST. “The ability to review everything from appointment confirmations to dormant patient campaigns for multiple offices in real time gives group managers a huge advantage.”