New Dental Office Managers Alliance (DOMA) provides leadership and support for dental management professionals
In an era of increasing administrative complexity and rising demands on dental teams, dental office managers play a role that’s more critical than ever in ensuring practice efficiency, financial success, and patient satisfaction. Yet, many of these professionals are promoted into management roles without the support, education, or leadership training necessary to thrive.
Recognizing this gap, dental office manager Kyle Summerford officially launched the Dental Office Managers Alliance (DOMA), a national, community-backed organization committed to elevating the role of dental office managers through structured education, coaching, and recognition.
A dental management coach and contributor of dental management content for DentistryIQ, Kyle is also the founder of Dental Office Managers Community (DOMC) on Facebook, which has grown to more than 20,000 engaged members. Building on this momentum, DOMA serves as a formal extension of this community, providing office managers, dentists, and practice owners access to real-world solutions, leadership training, and an industry-recognized support system.
“Dental office managers are responsible for far more than scheduling and insurance,” he says. “They’re the operational backbone of the practice, and without ongoing training, mentorship, and tools, their potential remains untapped. DOMA is designed to change this by turning managers into confident leaders.”
A strategic solution for forward-thinking dentists
While DOMA supports office managers, the benefits extend across the entire dental practice. For dentists and practice owners, the alliance offers a smart, scalable solution to professional development, equipping team members with the tools needed to improve efficiency, increase treatment acceptance, and enhance patient experience.
With escalating challenges such as staffing shortages, insurance denials, and patient retention, dentists are recognizing the importance of a strong, well-trained front office team. DOMA provides the structure and support to transform existing staff into high-performing, proactive leaders.
Membership benefits
- Resource vault: A curated library of downloadable forms, consent templates, financial narratives, scripts, checklists, and SOPs for immediate implementation.
- Monthly coaching and training: Live coaching sessions and prerecorded video modules that cover case acceptance, insurance processes, team communication, collections, and more.
- AI-powered chatbot (elite members): Exclusive access to DOMA’s AI assistant for real-time answers on dental coding, management challenges, and system implementation.
- Vendor partner perks: Exclusive deals from trusted dental industry sponsors, including gift card incentives, product trials, and conference discounts.
- Professional recognition: Verified DOMA and DOMC badges for Facebook group engagement to help members stand out in a saturated industry and gain peer credibility.
- Leadership pathways: Training and resources focused on emotional intelligence, productivity, team management, and goal-driven performance.
- Career enhancement opportunities: Member support through career development tools, professional networking, and exclusive access to practices seeking skilled office managers.
Built by the community, for the community
Unlike traditional consulting models or one-size-fits-all programs, DOMA is grounded in the real-world experiences of dental professionals. Kyle Summerford’s own career advancement—from a front desk team member to a nationally recognized dental management educator, speaker, and thought leader—illustrates the potential for growth when proper mentorship, training, and community support are in place.
DOMA’s initiatives are directly informed by the voices of its 20,000-plus member community and include a national speaking tour, regional hands-on workshops through the “DOMC Live” series, and upcoming certification programs developed in collaboration with respected dental educators, advisors, and practice owners.
“We’re developing DOMA into the go-to educational platform and support network for office managers nationwide,” Kyle said. “Our goal is to equip managers with the confidence and clarity they need to lead, and to help practices build a culture where excellence, communication, and systems thrive.”
A call to action for dental practices
Whether a dentist is managing a startup, growing a multi-location practice, or simply looking to improve office operations, investing in the development of the office manager can lead to immediate and long-term returns. DOMA is a scalable, affordable, and impactful way to make that investment.
To enroll your office manager or learn more about the alliance, visit dentalofficemanagers.
