“The cloud system is intuitive and easy to learn," he said. "The time savings have already exceeded our expectations. We save many man-hours each month compared to our paper based quality system. This is significant savings for our 30-plus person lab, and would be overwhelmingly significant for a smaller lab.”
SafeLink first brought safety and quality consulting to the dental industry in 1991. SafeLink consultants are authorized trainers under OSHA's Outreach Program, FDA Title 21 consultants and internal auditors, and approved DAMAS certification auditors in North America and Asia.
The organization has presented workshops on topics from Implementing Your FDA Compliant Quality System to What do I do – OSHA’s Knockin’? to a mock OSHA inspection workshop.
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SafeLink makes it a point to educate and prepare clients for the day-to-day safety, as well as the FDA and OSHA realities.
“Before SafeLink, I had been in risk management and safety in the mortgage banking and amusement park industries; talk about two roller-coaster businesses--one financial and one literal," President Mary Borg said.
"Though safety in the dental world may seem tamer, it’s no less important to our valued employees, patients, and customers. A safety program is a tool: if safety and quality programs minimize employee turnover, complaints and down-time, keep customers loyal and long-term, and increase productivity, then clients can concentrate on business-building opportunities and revenues.”
For more information, visit www.safelinkconsulting.com.
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SafeLink’s UQ System is an easy-to-use cloud-based application that helps dental labs and practices implement and manage quality systems and safety programs online. UQ increases audit efficiency, reduces paper, controls documents, and links policies, procedures and forms. Regulatory updates are automatic, and no new hardware or software is required.UQ is efficient, automatic, and standardized. It can save time and money for a lab or practice in several ways:1) allows user to either upload an existing program, or develop one with help from SafeLink2) makes appropriate changes based on federal and state requirements, keeping documentation up-to-date, so user is not burdened with researching FDA or OSHA regulations for initial or continued compliance3) avoids hard-copy storage issues typically associated with such programs4) provides an audit trail, simplifying a potentially complex issue5) allows for tracking nonconformance to improve quality and safety. This results in better product and service, a safer work environment, and more satisfied customers and patients.UQ set-up and monthly fees vary according to the level of hands-on SafeLink consulting the user desires.Scott Udell, owner of Udell Dental Lab in St. Louis Park, Minn., has used the UQ system for several months.
