Solutionreach

Sept. 14, 2011
New name more accurately positions company’s comprehensive engagement services.

LOS ANGELES, California--Smile Reminder recognizes its evolution from patient-to-practice communication to a comprehensive engagement platform with a new brand identity: Solutionreach.

Solutionreach is a leader in providing patient engagement and communication solutions for businesses. Using text, email, voice, video, web, and social media tools, Solutionreach equips businesses, health-care providers, and public institutions with a "high-tech" solution that does not sacrifice the "high-touch" personalization when communicating with customers.

Solutionreach’s engagement tools include personalized communication such as appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, and customized promotions.

Having serviced the health-care industry for more than a decade, the newly branded Solutionreach looks forward to making its full suite of engagement tools available to businesses in a variety of markets in health care and beyond.

Smile Reminder debuts new Active Presence feature

More than 10 years ago the company began a program of email and text-based messages delivered through the cloud as a subscription-based service. What started as a need for better patient communications has evolved into a need for a suite of comprehensive patient and customer engagement tools.

“We have literally revolutionized the way health-care practices are run today.” said Jim Higgins, founder and CEO of Solutionreach.

“With the new branding of Solutionreach, we are taking the next step in bringing these same business-changing solutions to new industries while we maintain our exceptional services in the healthcare fields. Technology is advancing at a rapid rate and businesses of all kinds are trying to keep up with the demand for immediate and effective communication with their customers. Solutionreach’s services meet both the consumers’ demands, and the business owners’ needs.”

For more information, visit www.solutionreach.com.

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