by Karen Cortell Reisman, MS“Don’t block the light,” said the social worker at our training session for volunteer visits to hospital patients.“What does that mean?” I asked. He responded, “We block the light when ...
- We interrupt.
- We don’t listen.
- We’re quick to talk about solutions, to fix it.
- We ask more than one question at a time.
- We ask a question and then answer it too.
- We tell our story instead of listening to theirs.
- We’re not present.
- We open our mouths, because there are times we don’t need to say anything at all.”
- We multi-task.
- We read our smart phones during a conversation.
- We tap away on our computers while talking on the phone.
- We talk or text on our cell phones during a lunch with someone else
Karen Cortell Reisman is theauthor of two books. She speaks about Einstein, her cousin, in a one-woman show, "Letters From Einstein," intertwining personal letters from Einstein into a message about hope, resilience, and brassieres. She also addresses how to Speak For Yourself® so others will listen and trust you.
To buy Karen’s books. purchase other learning tools and read her blogs, go to www.KarenCortellReisman.com.