By David Fried, Software Advice Contributor
According to a 2010 survey, the average wait time in a general practitioner’s office is about 20 minutes. And according to a study published in the Journal of General Internal Medicine, most people think that’s too long.
The fact is, people hate waiting. Whether at the post office or in a doctor’s office, the longer the wait, the lower the chance that a customer—or in this case, patient—will leave satisfied, and the less likely he’ll return when given the choice.
Knowing that, many doctors do their best to improve their scheduling, eliminate waits as much as possible, and streamline their practice efficiency. But there are other ways to address patients’ waiting room concerns that are not only easier, but more effective.
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