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How AI is changing the face of dentistry

May 19, 2025
While there are many areas where AI can help dental professionals, it will never replace the expertise, judgment, and hands-on skills of dentists and hygienists.

Artificial intelligence (AI) is making waves across many industries, and dentistry is no exception. From improving diagnostics to streamlining daily operations, I’ve seen how AI is a game-changer for both dental professionals and patients. But with all this rapid advancement I often hear the big question: Will AI take over dentistry?

Let’s be clear—AI will never replace the skill, expertise, and human connection that define great dentistry. What it will do is serve as an incredibly powerful assistant to help dental professionals work smarter, not harder. I believe that by embracing AI-driven tools, dentists can make more accurate diagnoses, improve treatment planning, and enhance efficiency in practice management.

Advantages of AI in dentistry

One of the biggest advantages I’ve noticed with AI in dentistry is its ability to boost diagnostic accuracy. Traditional imaging techniques depend on human interpretation, which, even in the most skilled hands, can sometimes miss early signs of disease. AI-powered imaging software can analyze radiographs and intraoral scans with remarkable precision, helping identify cavities, periodontal disease, and even oral cancer at their earliest stages.

But what really stands out to me is how AI enhances patient understanding. By providing clear, visual representations of dental issues, such as overlays and color-coded indicators, patients can actually see what’s going on in their mouths. This makes it much easier for them to grasp the necessity of recommended treatments, which leads to better communication, trust, and ultimately, higher treatment acceptance rates.

Companies like Pearl and Overjet have developed AI-driven platforms that assess dental x-rays, flagging potential issues that might otherwise go unnoticed. This means earlier detection, better patient outcomes, and more confidence in treatment decisions. Beyond diagnostics, AI is also improving treatment planning.

In orthodontics, AI-powered software can predict tooth movement and generate highly accurate aligner plans. In implant dentistry, AI helps determine optimal implant placement based on bone density and anatomical structure. With these advancements, dental professionals can offer more precise, predictable, and customized treatments than ever before.

AI is also making personalized care more effective. By analyzing a patient’s health history and risk factors, AI can recommend preventive care strategies tailored to their unique needs. This proactive approach helps patients stay ahead of dental issues before they escalate.

Teledentistry is another area where AI is making a difference. With remote monitoring tools, dentists can track patient progress after treatments such as orthodontics or periodontal therapy without requiring in-office visits. This is particularly valuable for patients in rural or underserved areas, giving them better access to high-quality dental care.

AI can manage the business side of dentistry

AI isn’t just improving clinical care—it’s also transforming the way patients experience dentistry. One major development I’ve seen is AI-driven virtual assistants and chatbots that handle appointment scheduling, answer common patient questions, and even provide post-treatment care instructions. This takes a huge burden off front desk staff while improving patient communication and accessibility.

Running a successful dental practice requires efficient operations. From what I’ve observed, AI is proving to be a game-changer when it comes to managing the business side of dentistry. AI-powered systems can automate tedious administrative tasks such as appointment reminders, follow-ups, and insurance claims processing. By reducing human error and freeing up time for staff, AI allows teams to focus on what really matters—patient care.

Predictive analytics is another powerful tool from AI. By analyzing patient data, AI can predict appointment cancellations, recommend follow-up visits, and identify trends in treatment acceptance rates. This helps practices optimize scheduling, improve patient retention, and ultimately increase revenue.

Concerns about AI from dental pros

Despite its many benefits, I understand the concerns some dental professionals have about AI. One major worry many have is job displacement. Will AI replace dental professionals? My opinion is that it absolutely will not. AI is meant to assist, not replace. The expertise, judgment, and hands-on skills of dentists and hygienists remain irreplaceable.

Another challenge is data security. AI relies on vast amounts of patient data, making privacy and compliance with regulations like HIPAA more critical than ever. Dental professionals must ensure they’re working with trusted AI providers that prioritize data protection.

Finally, while AI enhances diagnostic accuracy, it should never replace a dentist’s clinical judgment. AI is a tool, not a decision-maker. Dentists must always validate AI-generated findings and apply their own expertise to patient care.

There’s no doubt that AI is revolutionizing dentistry. From diagnostics to treatment planning to practice management, it’s helping dental professionals work more efficiently and deliver better patient outcomes. But AI should ultimately be seen as a powerful assistant, not a replacement for human expertise.

Dentists who embrace AI and stay informed about its developments will be best positioned to thrive in the future of dentistry. AI isn’t here to take over—it’s here to help. Those who leverage it wisely will set themselves up for long-term success in an evolving industry.

About the Author

Lisa M. Cappello

With more than 20 years of experience in the dental industry, Lisa M. Cappello is a seasoned business operations manager at Feeley Dental and Associates. Her extensive knowledge and commitment to excellence have played a pivotal role in streamlining operations, enhancing patient care, and fostering a collaborative work environment.  As a dedicated member of the American Association of Dental Office Management (AADOM), Lisa stays ahead of industry trends and best practices, ensuring that Feeley Dental and Associates remains a leader in dental care management.