Gloves Off: What dental practices get wrong about emergency patients

    Oct. 4, 2022
    What really happens when you turn away an emergency patient in your dental practice? Dr. David Rice and Deana Zost look at what we do wrong and how we can turn things around.
    , Chief editor

    Deana Zost, FAADOM, learned an important lesson when she got her "tush handed to her" after turning away an emergency dental patient.

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    Editor’s note: This article first appeared in Through the Loupes newsletter, a publication of the Endeavor Business Media Dental Group. Read more articles and subscribe to Through the Loupes.

    About the Author

    David R. Rice, DDS | Chief editor

    Founder of the nation’s largest student and new-dentist community, igniteDDS, David R. Rice, DDS, travels the world speaking, writing, and connecting today’s top young dentists with tomorrow’s most successful dental practices. He is the editorial director of DentistryIQ and leads a team-centered restorative and implant practice in East Amherst, New York. With 27 years of practice in the books, Dr. Rice is trained at the Pankey Institute, the Dawson Academy, Spear Education, and most prolifically at the school of hard knocks. Contact him at [email protected].

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    About the Author

    Deana Zost, FAADOM

    Deana Zost, FAADOM, works with Patterson Companies, aligning custom software solutions for dental practices to streamline for business efficiencies, practice growth, and the ultimate patient experience.

    Updated February 14, 2022