Editor's Note: We’ve had plenty to talk about in 2009, whether it was the economy, tackling the gray market, or the rumors of mergers and acquisitions (some of which actually came true … gasp!). As I looked back through the electronic and print pages of 2009, I pulled out 10 articles that seemed to be “the cream of the crop” for the year. I hope you’ll enjoy a look back at some articles that will give you a taste of 2009 and some tools for 2010.
Getting noticed with social networking
http://www.dentistryiq.com/index/display/article-display/365764/articles/dental-economics/industry-news/getting-noticed-with-social-networking.html
Gray market … cause and effect
http://www.dentistryiq.com/index/display/article-display.articles.dentisryiq.front-office.gray-market_____cause.html
Objections make you better
http://www.proofs.com/display_article/350740/78/none/none/Feat/Objections-make-you-better
Relationships first … profits second
http://www.proofs.com/display_article/369039/78/none/none/Feat/Relationships-first-%E2%80%A6-profits-second
Results from the 2009 Dental Economics/Levin Group practice survey
http://downloads.pennnet.com/web_dl/2323.pdf
Salespeople under siege: The profession redefined
http://www.dentistryiq.com/index/display/article-display.articles.dentisryiq.front-office.salespeople-under.html
Six ways to differentiate your business (and not one involves a price cut)
http://www.proofs.com/display_article/369036/78/none/none/Feat/Six-ways-to-differentiate-your-business-(and-not-one-involves-a-price-cut)
Technology versus cost: What your customers are reading this month
http://www.proofs.com/display_article/365052/78/none/none/Feat/Technology-versus-cost:-What-your-customers-are-reading-this-mont
The acquisition of Axis by Sybron
http://community.pennwelldentalgroup.com/video/the-acquisition-of-axis-by
Wall Street surveys the dental industry
http://www.dentistryiq.com/index/display/article-display.articles.dentisryiq.front-office.wall-street_surveys.html
