Downloadable dental forms: Missed appointment letter
This downloable dental form will help dental offices get in touch with patients who didn't show or cancelled their appointments, then were not able to be reached by phone. It explains why they should keep their appointments in an easy-to-understand way.
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This article originally appeared in Dental Assisting & Office Manager Digest. Subscribe to the monthly e-newsletter here.
How can dental offices combat patients who do not show, or who cancel their appointments on a whim? Most often these offices will give the patients a call. But what if they are unable to reach them?
The office can take the next step and mail the patients this straightforward letter, signed by the dentist. It explains in terms patients can understand why their appointments are important, why the staff is concerned about them missing their appointments, and, for those patients with other health issues, why it’s extra important for them to visit their dental professionals.
It’s all in an effort to keep patients informed and engaged, and to hopefully avoid any future missed appointments. Good luck!
Click here to download it now, and make your position with no-show patients crystal clear. You can also click on the image below to download the letter.