#1 3 common words and phrases to avoid during patient interaction by Dr. Roger Levin
#2 Dealing with no-shows by Dianne Glasscoe-Watterson
#3 Staff incentive programs: survey results
#4 5 easy front desk fixes by Fred Joyal
#5: 3 most common case presentation mistakes
#6: Top 10 things your hygienist thinks you should know
#7 4 steps to explosive hygiene production
#8 Be our guest, not just our patient
#9 5 steps to make sure that your hygiene supply meets demand
#10 5 ways to create a high-performance schedule
