:DentalPlans (Plantation, Florida), a provider of dental savings plans, has named Chris Garcia-Halenar vice president of operations. Garcia-Halenar will be responsible for leading :DentalPlans’ AtYourService call center operations across all marketing channels for the company.
Garcia-Halenar brings more than 20 years of call center operations and talent development experience to :DentalPlans. He has led multi-location operations, managed both sales and service and inbound/outbound marketing programs, and has an extensive background in servicing both business and consumer markets.
“We are excited for Chris to join :DentalPlans and bring his knowledge to our team,” said Bob Harris, CEO of :DentalPlans. “Chris is committed to building teams, new capabilities, and creating the tools and training necessary to make our DP AtYourService team the best in customer sales and service.”
Prior to joining :DentalPlans, Garcia-Halenar was the director of human resources at the Home Financing Center, a privately owned South Florida mortgage lending company. Previous to that role, he was the vice president of operations at BrightSky, a diabetes management and solution portal for patients, physicians, and payers. He has also held leadership positions at The Home Shopping Network in St. Petersburg and Fidelity Investments in Merrimack, New Hampshire.
Garcia-Halenar holds an MBA and a Bachelor of Science in Management from the University of Phoenix, and is a certified Senior Professional in Human Resources. He has served on the Board of Directors for TSR Adventures, a non-profit fundraising community-based organization.
Source: :DentalPlans press release