AADOM Rossetter

NASHVILLE,Tennessee, and COSTA MESA, California—The American Association of Dental Office Managers has named Robyn Rossetter as recipient of the Seventh Annual AADOM Office Manager of the Year Award.The aware is sponsored by CareCredit, a health-care credit card.The AADOM annually recognizes dental professionals who provide exceptional patient care and are an inspiration and leader within their practice. As in past years, many nominations were reviewed. The committee consisted of two leading practice-management consultants, two individuals representing the Speaking Consulting Network, and the Academy of Dental Management Consultants , a former Office Manager of the Year, and AADOM staff members. After careful consideration, the committee selected Rossetter, business administrator for Amazing Smiles and Duongvannak Keo, DMD, PA, of Merritt Island, Fla., to receive the award based on her integrity, character, and commitment to serving patients and community with compassion and generosity. “The competition for this prestigious award grows more intense every year,” saidHeather Colicchio, AADOM president. “Although the decision was difficult to make, the committee felt Robyn’s impact on her practice and community made her notable.”Dr. Keo, in his nomination letter, wrote: “Robyn quietly goes about changing patients’ lives. She is the epitome of how a manager should run a thriving dental office. Robyn also extends these qualities outside the office as well. One example is the Find a Family outreach program she created. Instead of having an office gift exchange during the holidays, she encouraged us to meet the needs of a local family throughout the entire year. She is inspiring.”Hiring in today's marketSaid Rossetter: “I’m honored and humbled to win this award. I like to surround myself with motivated people with whom I share common goals and a common purpose in life. I’m very lucky to work with such a great team. We work together to make our patients feel like they are with friends and make their experience at our practice as enjoyable as possible. We also want to make a difference and reach out to our community, making people’s lives better.”As the 2011 award winner, she will receive a special package provided by CareCredit, AADOM’s founding sponsor. The package will include complimentary registration to the 2012 AADOM Conference, a feature story in AADOM’s newsletter, The Observer, and $1,000 in prize money. For more information, go to www.dentalmanagers.com.To comment on this subject, go to community.pennwelldentalgroup.com/.