Patient Relations

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Patient Relationships

"I hate this dental patient." You aren't alone

Most dental professionals have had patients they strongly dislike. It's OK. It's natural. The trick is to face your feelings, know why someone pushes your buttons, and learn how...

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Patient Education

Having the difficult conversation: When patients opt for no treatment

Susan L. Quan, MPH, MBA, RDH

Hand Over Mouth

Patient Relationships

You said WHAT to your patient?

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Patient Relationships

7 simple ways to make your dental patients happy

Jordon Comstock

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Student Hygiene

How dental hygienists can work with "difficult" patients

Julie Whiteley, BS, RDH

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Clinical Hygiene

Converting the "free cleaning" patient: How dental hygienists can improve treatment acceptance

Jamie Collins, BS, RDH-EA

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Patient Relationships

3 simple steps to boost your patients’ dental IQ

Patient Relations

Gabapentin: The most dangerous drug in America?

Thomas A. Viola, RPh, CCP

Reception Area

Patient Relations

Editor's note: Look at your surroundings like a patient would

Tija Hunter, CDA, EFDA

The assistant of Vitalize Dental comforts a nervous patient.

Patient Relations

The challenges of dental assisting: Meet them with compassion

Dental Assisting

Patient Relations

Calendar

Patient Relations

How assistants can help with case acceptance

Janice Janssen, RDH, CFE

Listen And Learn

Patient Relations

Listening is one of dental assistants’ most important skills

Belle DuCharme, RDA, CDPMA

Vaping

Patient Relations

Myth busters for dental assistants: Vaping is cool

Tija Hunter, CDA, EFDA

Dental Assistant

Patient Relations

The purpose, job description, and duties of dental assistants

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Career Enhancements

Thursday Troubleshooter: Dental assistants should not be performing some functions

Team Troubleshooter

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Staff Relations

Overcoming failure in order to succeed: Surviving the toxic work environment

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What do dental assistants really want?

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Myth busters for dental pros: I can do what I want on social media

Tija Hunter, CDA, EFDA

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Patient Relations

Treat every dental patient like a new patient every time

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Career Enhancements

Thursday Troubleshooter: Dental assistant feels ignored, also discouraged from sharing her marketing talents

Team Troubleshooter