Dental Care Alliance chooses Demandforce D3

May 24, 2010
Patient communication software technology deployed to 76 practices along the East Coast.

SARASOTA, Florida, and SAN FRANCISCO, California--Demandforce, a leader in consumer demand creation for small businesses, has been chosen by Dental Care Alliance, a dental service organization, as its patient communication software system.

Dental Care Alliance has 76 affiliated dental practices in seven states along the East Coast and is continuing to expand. Dental Care Alliance sought a technology that would make life better and easier for the organization's dentists and bring them into the modern digital age to help create an improved overall dental experience.

Dental Care Alliance not only wanted to improve patient communications, but also improve the effectiveness of practices, and increase the quality of service and life for its dental professionals and dentists' patients. Demandforce D3, Demandforce's flagship product, suited DCA's organization and technology needs.

Since implementing Demandforce D3, Dental Care Alliance has received positive reviews and comments from dentists as well as dentists' patients about the professional modern communication and easy-to-use software. Within the first month, 655 new appointments were requested and DCA practices reactivated patients, many of whom had not been in for more than 12 months.

"The future of communication is digital and technology needs to be embraced," said Mitch Olan, chief operating officer, Dental Care Alliance. "Demandforce is unequalled in the field of patient communications and is well ahead of the curve in developing innovative technology. It was important to us that we chose software that would scale, as well as allow for work/life balance for our busy dental professionals. Demandforce was the only company that could effectively fulfill those requirements, and we have already seen a dramatic increase in traffic to our dental practices."

Dental Care Alliance will be using the full functionality of Demandforce D3, including patient communications, reputational marketing, reporting and analytics to help ensure a consistent brand across the organization.

"We are excited to be working with Dental Care Alliance across their entire Dental Service Organization," said Sam Osman, vice president at Demandforce. "Technology is changing dentistry and we are happy to help Dental Care Alliance succeed and grow in this digital age. Demandforce is continually developing and refining our technology, and we look forward to making DCA dental professionals and practices more efficient and effective at communicating with their patient base."

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