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Dental office managers: Are you missing out? AADOM annual conference update

Oct. 11, 2018
Dental office managers can gain a wealth of knowledge that will help their practices by attending the annual AADOM meeting.
I had the pleasure of attending the 2018 Association of Dental Office Managers Annual Conference (AADOM) in San Antonio in July. I must say, if you have not attended at least one AADOM meeting, you’re missing out on what could be your best learning experience and growth opportunity as a dental office manager.

The meeting is attended by fellow office managers from across the country who have one main thing in common—they’re all there to learn and become the best they can be.

AADOM has helped to shape and create a place for office managers to feel welcomed and become educated in all aspects of the dental practice. Whether you consider yourself a seasoned professional office manager or whether you’re just starting out in the dental practice, this is the place to be and you need to go, at least once.

Here are my three top takeaways from the 2018 AADOM annual conference and how each one can benefit you and help you serve your dental practice.


The abundance of courses available for office managers is tremendous. Each one is tailored to help you understand how to use and integrate the information in your practice when you return to work. The courses cover a wide range of topics, such as insurance coding, effective marketing, how to increase case acceptance, productive scheduling, and successful team meetings. All of these will be sure to create a better practice.


I had the opportunity to meet many wonderful dental consultants and nationally-recognized speakers. Most of the consultants and speakers were dental office managers at one time or another and they were more than willing to share their experiences. Each shared valuable insights on how to better the dental practice and create a better working environment.

Latest technology

I also met with many representatives from various dental and non-dental companies who were there to showcase the latest trends in dental practice management. I was blown away at some of the new technology available to help practices run more efficiently and create a seamless environment for your practice.

Knowledge is more valuable than money, but you can use the knowledge gained at AADOM to effectively increase the value of your position in the dental practice and help create the most profitable practice for you and the dentist. Start planning now to attend the AADOM annual conference July 18-20 in Orlando, Florida. Get more information at

Kyle L. Summerford is a nationally recognized practice management guru, author, and lecturer. As founder and president of Summerford Solutions, Inc., he provides powerful information for dental staff members on his website, Kyle also serves as editorial director of Pennwell's Dental Office Manager Digest e-newsletter. He lectures extensively to dentists and their staff on topics such as insurance coding and billing, and useful practice management tips.
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About the Author

Kyle L. Summerford

With more than 22 years of experience in dental, Kyle L. Summerford has a unique approach to case presentation and patient acceptance. As an OM and financial dental consultant, he leverages his knowledge to assist new and struggling dental practices. Through his education programs, Kyle empowers staff members with effective patient education skills and persuasion techniques. He has lectured at CE events and academic institutions. His expertise is further recognized through his column, Dental Coding with Kyle. He’s the founder of the Dental Office Managers Community. Visit his website at